Depending on the neighbor’s needs, volunteers will help to establish goals, get financially organized, improve credit, reduce debt, and set up a livable budget. The coach’s main role is to provide the encouragement and accountability in setting accomplishable goals, as well as providing the resources necessary to reach them.
Coaches need to be organized, resourceful, and understanding of the neighbor’s various needs and life experiences. While it does help when volunteers have experience with financial planning and budgeting, experience is not required. It’s just as important that coaches be empathetic, and resourceful in approaching the unique issues that each client will bring in. The best coaches are able to deal equally well with numbers, people, and new challenges.